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Understanding the Partnership

A better future for the borrower

Until now, brokers have been at a disadvantage to large lenders who have access to enterprise-grade and best-of-breed technology platforms, and they (the broker) are on the hook for a borrower experience that is often controlled by their wholesale lenders.

Together we can bridge this gap so mortgage brokers can deliver on their promise to provide the best borrower experience. 

What is BrokersUnited?

BrokersUnited is a partnership between brokers, lenders, and technology providers to deliver an exceptional borrower experience. 

Win with Technology
BrokersUnited offers every broker free access to Experience.com’s (formerly SocialSurvey) review platform, while delivering customer experience benchmarks to participating lenders. As we grow, we will continue to add additional enterprise-level technology to our consortium, thus establishing a powerful resource for brokers.

Improve with Lender Benchmarking 
Customer survey data is analyzed to provide lenders with benchmarks and recommendations to improve the borrower experience. Through transparency and accountability, lenders can make improvements to establish a consistently better borrower experience.

Free Profile Pages Reviews

Brokers who join will get a searchable profile page and Experience.com’s (formerly SocialSurvey) reviews platform. When you close a loan with one of the participating lenders your borrower will automatically be sent a personalized survey from you. Automated social media sharing, posting your best reviews to sites like Facebook, LinkedIn, Twitter to create social proof and help win new customers.

Want to see the value of BrokersUnited before you sign up?

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